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Fluxmap – Terms of Service

Effective Date: 01/01/2025
Last Updated: 27/05/2025

Welcome to Fluxmap! These Terms of Service (“Terms”) govern your access and use of Fluxmap’s services, including our web platform, APIs, and related tools (the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

1. About Fluxmap

Fluxmap is a payment intelligence platform that helps vertical SaaS businesses analyze processing fees, optimize payment economics, and automate reconciliation workflows.

2. Eligibility & Registration

You must be at least 18 years old and legally capable of entering into contracts. You agree to provide accurate, complete, and current registration information and to keep this information up to date.

3. Use of Services

You may use the Services only as permitted by law and these Terms. You agree not to:

  • Reverse engineer, decompile, or tamper with our platform;

  • Use the Services to infringe or violate the rights of others;

  • Upload or distribute malicious code;

  • Resell or sublicense the Services without written consent.

4. Data & Integrations

Fluxmap connects to third-party services (e.g., Stripe, Visa, banks) to ingest payments data. By using our Services, you grant us permission to access, process, and analyze this data solely for the purposes of providing insights and automations.

5. Account Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use.

6. Subscription & Payment

Unless otherwise agreed in writing:

  • Services are billed on a subscription basis;

  • You agree to pay all fees in accordance with the pricing and billing terms provided at the time of purchase;

  • Fees are non-refundable except as required by law or as outlined in a separate agreement.

7. Intellectual Property

All intellectual property rights in the Services, including software, analytics, content, and branding, remain the exclusive property of Fluxmap and its licensors.

8. Confidentiality

You agree to maintain the confidentiality of any non-public technical, financial, or business information obtained through the Services.

9. Termination

You may cancel your subscription at any time. We reserve the right to suspend or terminate your access if you violate these Terms or use the Services in a harmful or unlawful manner.

10. Disclaimers

We do not guarantee that the Services will be uninterrupted or error-free. The Services are provided “as-is” and “as available.”

11. Limitation of Liability

To the extent permitted by law, Fluxmap shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

12. Governing Law

These Terms are governed by the laws of the Republic of Ireland, without regard to conflict of laws principles.

13. Contact

If you have any questions about these Terms, contact us at:
hello@fluxmap.io

Fluxmap – Privacy Policy

Effective Date: 01/01/2025
Last Updated: 27/05/2025

Your privacy is important to us. This Privacy Policy explains how Fluxmap (“we”, “our”, “us”) collects, uses, and protects your information.

1. What We Collect

a. Information You Provide

  • Name, email, business information

  • Billing and payment information

  • Support requests or communications

b. Automatically Collected

  • Usage logs, IP address, browser info

  • Data from connected third-party services (e.g., Stripe, card networks)

2. How We Use Your Data

We use your information to:

  • Deliver and improve our Services;

  • Analyze trends and payment behaviors;

  • Provide customer support;

  • Send product updates and communication;

  • Comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers that support our infrastructure;

  • Legal authorities if required by law;

  • With your consent or at your direction.

4. Data Retention

We retain your data as long as your account is active or as needed to provide Services and comply with legal obligations.

5. Data Security

We use industry-standard encryption and access controls to protect your data.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request deletion of your personal data;

  • Object to or restrict processing;

  • Withdraw consent;

  • File a complaint with a data protection authority.

7. International Transfers

If you are based outside the EU/EEA, your data may be transferred to servers located in jurisdictions with differing data protection standards. We implement safeguards for such transfers.

8. Cookies & Analytics

We use cookies and third-party tools (e.g., Google Analytics) to improve your experience. You can control cookie settings via your browser.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the Services indicates acceptance of changes.

10. Contact

If you have any questions about our privacy practices, reach us at:
hello@fluxmap.io